“I didn’t have any hope back then. Today I do. I like that I have to pay my rent every month, buy groceries, and pay my phone bill.”
- Rosalee, Resident
What We Do
Our residents are the reason we exist. We provide homes to families and individuals who might otherwise not have one. Our residents come from a variety of backgrounds and experiences, including people living with mental health challenges, brain injuries and physical disabilities as well as individuals and families living below the poverty line. Our goal is to ensure our residents can enjoy a home free of judgment, full of hope and surrounded by a community of mutual respect and support.
Our properties are a long-term solution: our average tenancy is more than six years and our longest tenancy more than 30 years. This is a reflection of our commitment to create sustainable, welcoming and permanent homes for those in need in our community.
Many prospective residents come to us by applying directly to one of more than 35 referring partner agencies. The agency then contacts us to begin the application process. Our referring partners conduct an initial client assessment and upon referral, we begin our evaluation process.
Once an application has been accepted, residents enter into a lease agreement varying in duration from three months to one year. The referring agency is kept up-to-date regarding any issues that may arise involving the resident, which allows Horizon and the resident to resolve the issue in the best possible way.
Tenancy is governed by the Alberta Residential Tenancy Act (RTA), which regulates the landlord and tenant relationship and any legal matters within that relationship.