Frequently Asked Questions

“Horizon helps people heal. It’s important because we need organizations like Horizon Housing to make sure everyone is taken care of.”
- Patricia, Tenant
Horizon Housing Society

Patricia

Frequently Asked Questions

How can I apply for tenancy with Horizon Housing Society?

Horizon Housing Society does not accept direct applications from prospective tenants. Please contact one of our partner agencies to obtain a referral.

How can I obtain tenant insurance?

For information or to register for tenant insurance, please call 403-297-1721.

What methods do you have for rent payment?

The easiest way to pay rent is through our Personal Pre-Authorized Debit Plan.  Rent can also be paid by cheque, debit machine and money order. We do not accept cash payments for rent.

What types of properties are available at Horizon Housing Society?

We own and operate seven multifamily apartment buildings and eight supported homes. For more information about our properties, please visit our properties page.

How are your properties maintained?

We are committed to providing quality homes for our tenants while still ensuring long-term sustainability of our buildings and operations. Horizon Housing continually reinvests in its properties which is made possible by carefully managing revenues and subsidies. Rent payments and government subsidies are two primary sources for capital reinvestment funds.

What day is my rent due?

Rent is due on the first of every month.

Are we allowed pets?

The only properties currently allowing pets are Alice Bissett Place and Heritage Gardens. If you currently reside in either of these buildings and would like to apply to have a pet, please complete and submit a Pet Application Form.

Do any buildings have underground parking?

The only buildings with underground parking are Horizon West and Horizon 14.

Do any buildings have a gym or pool?

None of the buildings have a gym or pool.

Are all of your properties subsidized, or do you have market tenants?

All of our buildings have subsidies, but some buildings have market tenants with limits to their household income.